Rocket Web Pros Privacy Policy

Effective Date: 02/12/2024

Rocket Web Pros (“we,” “us,” or “our”) operates the website RocketWebPros.com (the “Site”) and provides digital marketing services to businesses of all sizes. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree to these terms, please do not use our Site.

1. Information We Collect

Personal Information

When you visit our Site or interact with our services, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and business address when you submit inquiries or request services.
  • Account Information: Username and password when you create an account.
  • Payment Information: Credit card or other payment information when you make purchases or pay for our services.

Non-Personal Information

We also collect non-personal information automatically as you navigate through our Site, such as:

  • Usage Data: IP address, browser type, operating system, referring URLs, and the pages you view on our Site.
  • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect information about your interaction with our Site to enhance your user experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services;
  • Respond to your inquiries and provide customer support;
  • Process payments and transactions;
  • Improve and personalize your experience on our Site;
  • Analyze website usage and performance;
  • Send marketing communications, with your consent where applicable.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us with website hosting, payment processing, analytics, and other operational needs.
  • Legal Compliance: We may disclose your information if required by law, legal process, or government requests, or to protect the rights, property, or safety of Rocket Web Pros and our clients.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.

4. Data Retention

We retain your personal information for as long as necessary to provide our services or as required by law. Once it is no longer needed, we securely delete or anonymize your data.

5. Your Rights

As a resident of Ontario, Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete information.
  • Withdrawal of Consent: You can withdraw your consent to our use of your personal data at any time, subject to legal or contractual restrictions.
  • Deletion: You may request the deletion of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the Contact Us section.

6. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of these websites before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have collected information from a child under the age of 18, please contact us immediately, and we will take appropriate steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Rocket Web Pros
Email: Sales@RocketWebPros.com
Phone: 647-200-0197
Address: Ontario, Canada

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